This policy explains what cookies are, how we use them and how you can switch them off. It should be read alongside our Privacy Policy.
What are cookies and other tracking technologies?
Cookies are small files which are stored on your internet browsing device (e.g. computer, tablet or phone) when you visit our website, receive and open or click into our emails, or see one of our adverts elsewhere on the internet. Cookies don't store personal details such as your credit card details, your name or your date of birth. They play an important role in helping us to enhance the usability and performance of our website and your experience using it. Some cookies are also essential to enable you to move around our website and use its features. Other tracking technologies, like web beacons and page tags, are used to understand how people are using our services and to target advertising.
As well as the cookies we use on our website, we use cookies and similar technologies in our emails. These help us to understand whether you've opened an email and how you've interacted with it. If you don't want to accept cookies in emails, you can set your browser to restrict or reject cookies, or you can close the email before downloading any images or clicking on any links.
When you first use our website, we will ask you to consent to our use of non-essential cookies and give you information about them. You can change your cookie preferences at any time.
What types of cookies do we use?
Our website uses session cookies and persistent cookies. Session cookies operate from the moment you enter the website until the moment you leave; once you log off, session cookies are deleted. Persistent cookies are not deleted after each session.
Strictly necessary cookies are essential to our website. If these are disabled, your experience on our website may be interrupted and you may not be able to use a shopping basket or make payment.
Performance cookies collect anonymous data about visitors. We use the data to improve your future experience and identify issues that our users may be experiencing.
Functionality cookies customise the look and appearance of our website. For example, a functionality cookie will remember your preferences next time you visit.
Targeting or advertising cookies deliver advertisements which are tailored to your web activity, and can help us to measure the effectiveness of an advertising campaign.
Third party cookies may be used on our website by approved organisations to provide services on our website.
Cookie list
| Cookie / tracking technology | Category | Purpose |
|---|---|---|
| Shopify platform cookies (e.g. _shopify_y, _shopify_s, cart, secure_customer_sig, keep_alive) | Strictly necessary / Performance | Set by Shopify, our e-commerce platform, to allow you to browse the site, add items to your basket, check out securely, and to help us understand site performance. |
| Klaviyo cookies | Third party / Targeting | Set by Klaviyo, our email marketing provider, to help us understand how you interact with our emails and website so we can send you relevant messages, where you have agreed to receive them. |
If we add other analytics or advertising tools, we will update this list.
The default settings of most web browsers allow cookies. You can choose which cookies are placed on your device and can manage this in your browser settings and via our cookie preferences. If you disable or delete certain cookies you may not be able to shop or access important parts of our website.
Who we are
This website is operated by MYBAG GROUP LTD, trading as MyBag.com. Registered office: 55 Loudoun Road, London, NW8 0DL. Questions about this policy: please use our contact form.
This policy was last reviewed and updated in October 2026.